Terms of Service
Adhook generates static ad creatives and ad copy for your own products and services. Adhook is operated by Simon Košir s.p. ("Adhook", "we", "us"); see our imprint for our full details. By creating an account or using Adhook you agree to these terms. The terms are written in English, which is the binding version; we keep dated copies of previous versions and provide any version on request.
Consumers and businesses. Adhook is available to businesses and to consumers. Where these terms treat consumers differently, we say so. Nothing in these terms limits rights that consumer law gives you and that cannot be waived by agreement; where the law of your country of residence gives you more than these terms, the law applies.
Your account. You must be at least 18 years old to use Adhook. Keep your login details secure and give accurate information. You are responsible for activity under your account. You can delete your account at any time from the Account page.
Acceptable use. Generate ads only for products and services you are entitled to promote, and follow our Acceptable Use Policy and content policy. We may decline or remove content that breaks them and may suspend accounts for repeated or serious breaches.
Your ads, your responsibility. You are responsible for the legality of the ads you run, including advertising, consumer-protection, health-claim and sector rules in every market where you publish them, and for the policies of the ad platforms you use. Our content checks are a safety measure, not a compliance review of your advertising. Your use must also comply with the acceptable-use policies of our AI providers (Anthropic and Google), which we incorporate to the extent they restrict what may be generated.
Credits and billing. Generation uses credits. Paid plans and top-ups are handled by our payment provider, Paddle, acting as merchant of record: your purchase is made from Paddle under Paddle's Buyer Terms. Monthly plan credits reset each cycle and do not roll over; top-up credits persist until used. Prices are shown in US dollars and exclude VAT or sales tax; Paddle adds the tax that applies in your country at checkout and shows the final amount before you pay. By purchasing a plan or credit pack you expressly request that we start providing the service immediately; once you generate an ad, you acknowledge that you lose the right to withdraw from that purchase, except where the law provides otherwise. Refunds and cancellation are covered by our Refund Policy.
Your content and the rights you give us. You keep ownership of the product information, URLs, and images you provide; we claim no rights in them. You warrant that you hold the rights to submit them and to have ads generated from them, and you grant us a licence to process them solely to provide the service. You must not submit content you are not entitled to use. Where the content you submit contains personal data, our Data Processing Agreement forms part of these terms and applies automatically; a signed copy is available on request.
Your rights in the creatives. We grant you an exclusive, perpetual, worldwide, transferable licence to all economic rights we may hold in the creatives Adhook produces from your inputs, for any purpose including advertising. We claim no rights in your inputs. Purely AI-generated images may not attract copyright in some jurisdictions, so we do not guarantee that copyright subsists in an output.
About AI-generated output. Creatives are produced by AI models, which has consequences you accept: purely AI-generated images may not attract copyright in some jurisdictions, so we do not guarantee that copyright subsists in an output; we do not guarantee that an output is exclusive or unique, as the models may produce similar results for others; and you are responsible for ensuring each creative does not infringe third-party rights and complies with the policies of the ad platforms where you run it.
AI transparency. Outputs are generated by AI and carry machine-readable signals that identify them as AI-generated. You must not remove or obscure these provenance or AI-marking signals.
Content restrictions and complaints. We restrict content only as described in the Acceptable Use Policy and content policy: an automated check runs before generation, and a person reviews decisions on request. When we decline a request we tell you which category applied. To report content or contest a decision, email support@theadhook.com; a person reviews every complaint and answers within 14 days. Our single point of contact for users and authorities, including under Regulation (EU) 2022/2065, is support@theadhook.com (English or Slovenian).
Service and changes. Adhook is provided on an as-is and as-available basis during beta. We may change, suspend, or interrupt the service and will give reasonable notice of material changes.
Warranties and liability. To the extent permitted by law, we disclaim implied warranties and are not liable for indirect or consequential loss, or for loss of profits, revenue, or data. For business customers, our total liability under these terms in any 12-month period is limited to the amounts you paid for the service through Paddle in that period. If you are a consumer, you have statutory rights regarding the conformity of digital content and digital services, including remedies for lack of conformity and required updates. Nothing in these terms limits those rights. Nothing in these terms limits liability that cannot be limited by law, including liability for intent or gross negligence, and consumers keep every right that consumer law gives them.
Indemnity. If you are a business customer, you agree to indemnify us against claims arising from content you submit, from your use of the creatives, or from your breach of these terms or the Acceptable Use Policy. If you are a consumer, you are liable for such claims only as provided by law.
Termination. You may stop using Adhook at any time. We may suspend or terminate accounts that break these terms, the Acceptable Use Policy, or the content policy.
Changes to these terms. We may update these terms as the service evolves. We will give at least 14 days' notice of material changes by email and in the app, and the "last updated" date above always reflects the current version. If you do not accept a change, stop using Adhook before it takes effect; if you are a consumer with an active subscription, you may terminate it before that date. Using Adhook after a change takes effect means you accept the updated terms.
Out-of-court dispute resolution. In line with the Slovenian Act on Out-of-Court Resolution of Consumer Disputes (ZIsRPS), we inform consumers that we do not recognize any provider of out-of-court consumer dispute resolution as competent for disputes arising from these terms. Please contact us at support@theadhook.com first; we answer complaints within 14 days.
Governing law. These terms are governed by the laws of Slovenia, and the courts of Slovenia have jurisdiction, without prejudice to any mandatory consumer protections in your country of residence, including your right as a consumer to bring or defend a claim before the courts of your country of residence.
Contact. Questions about these terms: support@theadhook.com.